Reviewed and revised — 12 September 2026. This article has been updated to correct unsupported claims and reflect the current enquiry-based offer. Its original publication date and URL are retained.
A feature list is a starting point. The stronger test is whether a system can handle one ordinary item and one awkward exception from intake to settlement.
| Requirement | A useful acceptance test |
|---|---|
| Inventory | Find an item by ID and physical location; distinguish available, held and sold quantities. |
| Agreements | Retrieve the exact terms accepted for that item. |
| Pricing evidence | Inspect comparables, uncertainty and the reason for a price decision. |
| Marketplace workflow | Distinguish drafts, published listings, detected sales and confirmed delisting. |
| Commission | Reproduce the calculation under a flat rate and an agreed item exception. |
| Payouts | Reconcile amounts due, held, adjusted and actually paid. |
| Consignor access | Show only the authorised consignor’s records. |
| Reporting | Export traceable transactions and reversals for the accountant. |
| Staff access | Restrict sensitive actions and retain an audit history. |
| Recovery | Restore a backup and resolve a failed import without duplicating sales. |
Add the difficult cases
Try a partial refund, a cancelled order, a bundle, an unsold return and a changed commission agreement. Ask what happens when an integration stops responding. A successful happy-path demo is not enough to establish reliable operation.
Keep tax configuration separate
Reports organise records; they do not determine tax obligations. TPAR is not a generic requirement triggered by paying consignors. Check the ATO’s reporting-system guidance for applicability.
Choose a manageable first release
Start with the workflows that currently cause mistakes or repeated work. Confirm availability, support responsibilities and commercial terms in writing. This checklist describes evaluation criteria, not a promise that every feature is available in TurnGoods for a new account.
Enquire about a TurnGoods listing review . We will confirm the scope and current availability before any work is agreed.