Reviewed and revised — 12 September 2026. This article has been updated to correct unsupported claims and reflect the current enquiry-based offer. Its original publication date and URL are retained.
A payout total should be explainable without reconstructing a month of messages. Keep the agreement, sale, deductions and payment linked together.
Define the calculation first
Confirm whether commission applies before or after agreed costs, how tax is handled and when a sale becomes payable. A percentage without a defined basis is incomplete.
For illustration only, a A$500 sale with a 30% store commission and no other deductions leaves A$350 for the consignor. If another A$20 cost is deductible from their share, the result is A$330. Those are chosen example terms, not recommended rates or a TurnGoods offer.
Separate balances
| Balance | What it answers |
|---|---|
| Sale recorded | What merchandise transaction occurred? |
| Amount held | What is awaiting resolution or the agreed settlement date? |
| Amount payable | What is due under the agreement now? |
| Amount paid | What has a verified payment record? |
| Adjustment | What changed because of a refund, fee correction or other event? |
Do not mark an entire statement paid merely because a payment was initiated. Keep the payment reference and reconciliation result.
Preserve the rule used
Save the commission and deduction basis applied to each transaction. A later consignor rate change should not silently recalculate historical payouts. Include item exceptions and the authority for them.
Make review routine
Before issuing a statement, reconcile sales and reversals against the source ledger, then compare payments with the bank or payment service. Flag differences explicitly. A report can help organise the work, but does not eliminate disputes or certify tax compliance.
See the statement checklist for a useful output format.
Enquire about a TurnGoods listing review . We will confirm the scope and current availability before any work is agreed.