Reviewed and revised — 12 September 2026. This article has been updated to correct unsupported claims and reflect the current enquiry-based offer. Its original publication date and URL are retained.
A consignor statement should answer three questions: what happened to my items, how was my share calculated and what has been paid?
Define the period and status
Show the reporting dates, preparation date and whether the statement is provisional or final. Separate unsold stock, completed transactions, unresolved returns and payments. A sale recorded near month-end may need later adjustment.
Make each line traceable
Include the inventory ID, a recognisable description, sale date, retained merchandise amount, commission basis, agreed deductions, adjustments and consignor amount. Link each payment to its date and reference without exposing unnecessary bank details.
A practical reconciliation is:
Opening amount due
+ new amounts payable
+/- adjustments
- verified payments
= closing amount due
This is a statement structure, not a prescription for accounting or tax treatment.
Explain changes
When a refund affects an earlier period, show the adjustment and its source. Do not silently rewrite an already-issued statement. Preserve the previous version and identify the replacement.
Review delivery and privacy
Check the recipient and ensure an attachment or portal view contains only their records. Record whether delivery was attempted or accepted by the email service; that is different from confirming the consignor read it.
Before selecting a statement generator, reproduce one period manually and compare every line. Include a refund and a part-payment in the test. Ask about the current TurnGoods workflow and available exports rather than assuming the old plan descriptions remain current.
Enquire about a TurnGoods listing review . We will confirm the scope and current availability before any work is agreed.