If you manage ten or more consignors, you already know the monthly scramble: pulling sales data from every platform, calculating commissions, formatting individual reports, emailing each one. For a store with 15 consignors, that’s easily two to three hours of admin time every month. More if someone wants a resend or asks “how did you calculate this?”

It doesn’t need to be this way. Automated consignor statements turn a full day’s work into a button click.

The Hidden Cost of Manual Statements

Manual statement creation has costs that go beyond the hours spent:

Errors. A wrong commission calculation or missed sale erodes trust. Fixing it means re-running the numbers, re-sending the PDF, apologising.

Delays. The longer a consignor waits for their statement, the more they bother you for updates. “Have my items sold? When do I get paid?” — every inquiry takes time away from running the store.

Inconsistency. Each consignor gets a slightly different report depending on which platform data was available when you ran the numbers. Some get full item-level detail. Others get a rough total.

Lost consignors. Consignors who don’t feel informed or valued are more likely to take their stock to another store. Regular, professional statements are a retention tool.

What an Automated Consignor Statement Looks Like

TurnGoods generates a branded PDF statement for every consignor at the end of each month. Each statement includes:

  • Opening inventory — items carried over from the previous period
  • Items added this period — new stock received
  • Items sold this period — with sale date, platform, and sale price
  • Items remaining — current active inventory
  • Commission calculation — your agreed split clearly shown
  • Net payout due — the final figure ready for transfer

The PDF uses your store branding. It’s ready to email or download from the consignor portal.

Beyond a PDF: Why Statements Build Trust

Consignors want two things: to know their items are selling, and to know they’ll be paid correctly. A monthly statement delivered without them having to ask for it does both.

Here’s what happens when a consignor receives their first automated statement:

  • They see item-level detail — this handbag sold for $450 on eBay, that jacket for $180 on Trade Me
  • They see the commission split matching what was agreed at intake
  • They see the net payout calculation
  • They can compare month over month as more statements arrive

Consignors who feel informed consign more frequently. They’re also less likely to leave for a competitor who doesn’t provide the same transparency.

Statements Feed Everything Else

The statement data doesn’t exist in isolation. It connects to the rest of your consignment operation:

  • Consignor LTV scoring — statement data feeds into the Lifetime Value model, which ranks consignors by revenue, sell-through rate, and condition quality
  • Remarketing engine — identify dormant consignors who haven’t contributed new stock recently and re-engage them
  • Xero/MYOB export — statement calculations flow into the accounting exports you need for BAS and TPAR compliance
  • Payout processing — the net payout figure becomes the starting point for your payout workflow

Everything connects.

Getting Started

Automated consignor statements are included in the Growth plan ($79/mo) and Scale plan ($299/mo). No extra setup — statements generate automatically once your consignors have items in the system.

See pricing and plan comparison →

Want to see a sample statement? Book a demo →