On a 30% split, a $250 discount changes the consignor payout by $175 — not $250.

A Buyer Wants a Discount on a Consigned Item. Now What?

tl;dr: When a buyer offers below your listed price on a consigned item, you can't just accept — the discount comes out of the split, so it shrinks your consignor's cheque. The fix is to show the consignor their payout at the offer price, not the sticker discount, and let them accept / decline / counter in one tap. On a 30% commission a $250 discount is only a $175 change to them. Handle it cleanly and offers stop being a 9pm text thread — and your best consignors stay. You list a consignor’s Chanel at $2,650. A buyer offers $2,400. Reasonable offer — but you can’t just accept it, because that $250 doesn’t come out of thin air. It comes out of the split. Say yes too fast and you’ve quietly shrunk your consignor’s cheque without asking. Say no and you might lose a sale that was never going higher. ...

July 16, 2026 · 4 min · TurnGoods

What Features Should Consignment Software Have? A Complete Guide for Australian Stores

tl;dr: The best consignment software should include inventory tracking, cross-listing, AI pricing, consignor management, GST/BAS compliance, payout automation, authentication tracking, laybuy management, accounting integration, and a free plan to start. Australian stores need all of these to run efficiently — missing even one creates manual workarounds. Last updated: June 2026 What to look for in consignment software The right consignment software does more than track inventory. It replaces spreadsheets, eliminates double-handling, and automates the workflows that consume the most time in a consignment store — listing items, calculating commissions, managing consignors, and reporting for tax. ...

June 2, 2026 · 5 min · TurnGoods