A buyer wants a discount on a consigned item. Now what?

Reviewed and revised — 12 September 2026. This article has been updated to correct unsupported claims and reflect the current enquiry-based offer. Its original publication date and URL are retained. A buyer’s offer changes more than the sticker price. Before accepting it, check the consignment agreement: it may give the store authority within a price range, or require the consignor’s approval. Show the payout comparison Suppose an item is listed at A$2,650 and the buyer offers A$2,400. If the store commission is 30% of the selling price, with no other deductions in this simplified example: ...

July 16, 2026

Starting a consignment business in Australia: a practical checklist

Reviewed and revised — 12 September 2026. This article has been updated to correct unsupported claims and reflect the current enquiry-based offer. Its original publication date and URL are retained. A consignment business sells goods under an arrangement with their owner. Before accepting stock, make clear who owns it, who can make decisions and how the proceeds and costs are shared. Choose a workable scope Start with categories you can assess, store and fulfil reliably. Consider condition testing, authenticity questions, packing, returns and the likely effort per item. A high asking value does not establish a profitable transaction. ...

June 2, 2026

Comparing marketplace fees without mixing countries or currencies

Reviewed and revised — 12 September 2026. This article has been updated to correct unsupported claims and reflect the current enquiry-based offer. Its original publication date and URL are retained. A fee comparison is only useful when the seller is eligible for the market and the inputs use the right currency. A US fixed charge cannot be relabelled AUD, and a buyer fee is not automatically a seller deduction. ...

May 23, 2026

Managing different commission rates without rewriting history

Reviewed and revised — 12 September 2026. This article has been updated to correct unsupported claims and reflect the current enquiry-based offer. Its original publication date and URL are retained. Different consignors may agree different terms. The important part is not how many rates you support, but whether a later payout can be reproduced from the terms that applied to that item. Define the basis Record whether the percentage applies to the gross sale, a tax-exclusive amount or an amount after specified costs. Clarify fixed charges, minimum commissions and how refunds affect the calculation. Avoid describing a rate as “30%” without defining what it is applied to. ...

May 22, 2026

Cross-listing and auto-delist: what to verify before relying on it

Reviewed and revised — 12 September 2026. This article has been updated to correct unsupported claims and reflect the current enquiry-based offer. Its original publication date and URL are retained. Cross-listing a unique item creates a simple operational risk: more than one buyer can purchase the same stock before every listing is ended. Automatic delisting can help only when the whole chain works. Separate three capabilities Step Evidence to request Publish A real listing ID on the destination marketplace, not merely a generated draft. Detect a sale The source event or reconciliation record and the time it reached inventory. End other listings A confirmed result for each destination, plus an exception if it failed. A CSV import is not a live sale feed. Creating a marketplace-ready draft is not publishing. A central “sold” label does not establish that another marketplace accepted an end-listing request. ...

May 21, 2026

What to record in a consignment intake agreement

Reviewed and revised — 12 September 2026. This article has been updated to correct unsupported claims and reflect the current enquiry-based offer. Its original publication date and URL are retained. A consignment agreement should make the arrangement understandable before the store accepts the item. A digital signature cannot repair unclear commercial terms. Identify the parties and goods Record the store and consignor details, item ID, description, condition, accessories and intake photographs. Include the consignor’s ownership declaration and a process for questions about authenticity or title. Keep a copy of the accepted agreement linked to the item. ...

May 20, 2026

Scaling a resale operation by fixing the next constraint

Reviewed and revised — 12 September 2026. This article has been updated to correct unsupported claims and reflect the current enquiry-based offer. Its original publication date and URL are retained. Growth adds work at different points for different stores. The next useful system change is usually the one that resolves a measured constraint, not the one attached to a particular listing count. Find where work accumulates Track unprocessed intake, unlisted items, unanswered buyer questions, unresolved stock states and unpaid consignor balances. Record how long each waits and what prevents completion. Keep exceptional items visible rather than repeatedly moving them between lists. ...

May 6, 2026

What to ask of AI pricing in consignment software

Reviewed and revised — 12 September 2026. This article has been updated to correct unsupported claims and reflect the current enquiry-based offer. Its original publication date and URL are retained. Pricing consigned goods involves two decisions: what offer is supported by the evidence, and what the store is authorised to do on the consignor’s behalf. Ask where the recommendation came from A useful pricing screen should identify relevant sold comparisons, dates, condition differences and uncertainty. Ask whether it uses completed sales, current asking listings or a mixture. Do not average different variants simply because the names are similar. ...

May 6, 2026

TurnGoods and manual listing: how to make a fair time comparison

Reviewed and revised — 12 September 2026. This article has been updated to correct unsupported claims and reflect the current enquiry-based offer. Its original publication date and URL are retained. A workflow comparison needs the same input, the same finished output and a record of the time spent. Our earlier minute-by-minute comparison was not a measured study and should not have been presented as demonstrated savings. The 86% reduction and weekly time-saving claims are withdrawn. ...

May 6, 2026

AI pricing for secondhand items: how to check a recommendation

Reviewed and revised — 12 September 2026. This article has been updated to correct unsupported claims and reflect the current enquiry-based offer. Its original publication date and URL are retained. A price suggestion is useful when you can inspect the evidence behind it. A confident number without the correct model, condition or market is a poor basis for listing a secondhand item. Start with the exact item Record the model, variant, size, included accessories, working condition and visible faults. A sealed copy, an opened complete copy and a damaged incomplete copy are different offers. Avoid combining them simply because their titles match. ...

April 26, 2026