Keep luxury consignment evidence with the item.
High-value stock needs a clear chain of ownership, condition evidence and an agreed sale process.
Intake and authentication
Record provenance, serial or model details where appropriate, condition photographs and any independent authentication report. Keep the report reference, provider and date with the item. A stored certificate is not itself a TurnGoods authentication decision.
Price changes and consignor consent
Write down who can approve a markdown, which expenses are deductible and how commission is calculated. Preserve the original agreement when changing terms. High asking value is not realised revenue.
Returns, lay-by and payouts
Distinguish a reservation, an order, cleared funds and the amount retained after a refund. Confirm any lay-by agreement and payout timing with your adviser and the relevant store policies.
Discuss your workflow
TurnGoods is exploring consignment workflows alongside its founder-operated eBay evidence tools. Authentication-provider access, portal features and reporting availability need individual confirmation. We do not claim that a luxury item’s value alone determines its GST treatment or that every consignor payment requires TPAR reporting.